What is the refund policy for Reach Live ticket purchases?
Our refund policy for Reach Live tickets is as follows, and may be subject to change. Registration is first-come, first served.
- For bonused tickets (General Admission & all VIP levels): For people that received a free ticket as a purchase bonus or from some other offer, there is a refundable $197 seat deposit for General Admission tickets and a $497 for VIP Experience and VIP Speak-Off tickets. This deposit WILL ONLY BE REFUNDED TO YOU WHEN YOU SHOW UP AT THE EVENT. If you fail to show up, the seat deposit is non-refundable and non-transferable, regardless of circumstance.
- For ticket purchasers (General Admission & all VIP levels): For people that purchased a full price ticket, you can receive a 50% refund until 30 days before the event, after which there will be no refund. All tickets are non-transferable.