What is the refund policy for the Stage to Scale Method with coaching?
We offer a 14-day conditional refund for purchases on the Stage to Scale Method Digital Course, Stage to Scale Method Online, and Stage to Scale Method Alumni Coaching only. However, in order to qualify for a refund, you must submit proof (per the below specifications and when applicable, you must also return any physical items shipped to you as explained below) that you did the work in the course and it did not work for you. In the event that you decide your purchase was not the right decision, within 14 days of enrollment, contact our support team at email@example.com and let us know you’d like a refund by the 14th day at 11:59 PM MST. You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the 30th day, you will not be granted a refund.
The work that you need to submit with your request for a refund includes ALL of the following items:
- Completed handouts for all exercises for each module and lesson up to the point of the refund request for any courses with handouts included.
- For the Stage to Scale Method with Coaching included, you must also provide the dates and times of at least 3 live (not recorded) coaching calls that you attended for AYR to verify your participation from AYR’s records.
- For the Reach Accelerator Bronze level, you must also provide the dates and times of at least 2 live (not recorded) coaching and accountability calls that you attended for AYR to verify your participation from AYR’s records.
- Return any physical products that you received with the Stage to Scale Method with Coaching to the following address: Corporate Disk Company, Attn: Advance Your Reach Returns, 4610 Prime Parkway, Mchenry, IL 60050.
A refund will NOT be given unless you have completed the exercises and submitted the proof explained above. If AYR cannot verify your compliance from the information you provided, then no refund will be given.
We will also NOT provide refunds more than 14 days following the date of purchase. After day 14, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.
Please note: If you opted for a payment plan and have not refunded according to the refund policy within 14 days, you are required to complete the remaining payments of your payment plan.
All refunds outside of this policy are discretionary as determined by COMPANY.